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Returns Policy

14-Day Return Policy

You may return an item within 14 days of delivery, provided it meets the following conditions:

• The item must be unused, in its original packaging, sealed and in resellable condition.
• If the seal on the box is broken you cannot return the device.
• Items that have been used, altered, or damaged by the customer cannot be returned.
• Faulty or defective products may be returned for a replacement after assessment, directly with T3 micro.

How to Return an Item or report a faulty device

1. Request a Return: Contact our customer service team within 14 days of receiving your order. Please include your order number and reason for the return.
2. IF YOUR ITEM IS FAULTY: Follow these steps
3. Ship Your Return: Once approved, securely package the item and send it to the following return address:

Return Address:

T3 Micro UK Returns
Oak House, Oak Close
Wilmslow, Cheshire, SK9 6DF

Processing Your Refund

Once we receive and inspect the returned item, we will issue a refund to your original payment method within 5-7 business days.

Return Shipping Costs

• Customers are responsible for return shipping costs unless the item is faulty.
• We recommend using a tracked shipping service as we are not liable for lost returns.

Non-Returnable Items

• Opened, Used or Damaged items
• Items returned without prior authorisation.
• Final sale or clearance items.

Thank you for shopping with us!